Frequently Asked Questions

Booking is easy! Simply browse our experiences, select your preferred date and time, and click "Book Now." You'll receive instant confirmation via email with all the details you need. If you have special requests or need to customize your experience, feel free to contact us directly before booking.

We accept all major credit cards (Visa, MasterCard, American Express, JCB), PayPal, and bank transfers. Payment is processed securely through our booking system at the time of reservation. For group bookings or custom itineraries, we can arrange flexible payment plans—just contact us directly. All prices are listed in USD, and international transactions are supported.

Our photo experiences include a professional photographer/guide, 2-3 hours of guided tour through iconic and hidden spots, personalized posing assistance, and 50+ professionally edited high-resolution photos delivered within 3-5 days. Transportation during the tour and entrance fees (if applicable) are also covered. We provide a fun, stress-free experience so you can focus on enjoying Kyoto!

Meeting points vary by experience and are clearly listed in your confirmation email. Most tours start at easy-to-find landmarks like subway exits, hotel lobbies, or temple entrances. For private experiences, we can arrange hotel pickup within Kyoto city limits at no extra charge. Our guides will contact you 24 hours before your tour to confirm the meeting details and answer any last-minute questions.